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How terrabet168 Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you use your terrabet168 account, how we use it, and what choices you have over it.

Account data protectedDANA, OVO, GoPay payment data coveredYour right to access or deleteCookie and device data disclosedContact path always open
terrabet168 How terrabet168 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to request a copy of your data, ask us to correct an error, or raise a concern about how your information is being used, our support team can handle all of it. Raise a privacy request through live chat, email or the in-account help form and we will acknowledge it and follow up with next steps.

Live Chat Open a live-chat session from inside your account. Describe your privacy request and our team will log it and respond with next steps.
Email Support Send your request to our support address found in the account help section. Include your registered email so we can match your record accurately.
In-Account Help Form Use the help form under account settings to submit a data-access or deletion request. This creates a ticket with a reference number you can track.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security Practices

We apply layered security to every part of your account. SSL encryption covers all data in transit, including payment confirmations from DANA, OVO and GoPay. Internally, access to personal data is restricted to staff who need it to operate or secure the platform — no broader access is given without a documented reason.

Cookie and Tracking Disclosure

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can adjust cookie preferences in your browser settings at any time.

Payment Data Handling

When you deposit or withdraw via DANA, OVO or GoPay, only the transaction reference and wallet identifier are stored on our side. Full wallet credentials never pass through or sit in our database.

Data Retention and Deletion

Active account data is kept while your account is open. Closed accounts have their personal data deleted or anonymised once the retention period required by applicable obligations has passed.

Requesting Changes to Your Data

You can request a correction, export or deletion of your data via live chat or the in-account help form. We confirm receipt and aim to resolve straightforward requests within a reasonable period.

Common Questions About Your Privacy on terrabet168

Here are the questions we hear most about data rights, cookies and account information. If your question is not covered below, the live-chat team can give you a direct answer.

We collect registration details, identity verification documents where required, device and session data, and transaction references from payment methods including DANA, OVO and GoPay. Nothing beyond what account operation and security require.

We store the transaction reference, wallet identifier and timestamp linked to each deposit or withdrawal. Full wallet credentials are never stored on our side — they stay within the respective payment app.

Yes. Submit a data-access request through live chat or the in-account help form. Include your registered email so we can match your record and send you what we hold in a readable format.

Use the in-account help form or contact live chat with a deletion request. We will process it once the retention period required by applicable financial obligations has been met.

Only with payment processors like DANA, OVO and GoPay, identity-verification services and fraud-prevention partners. All are contractually required to protect your data and may not use it for their own purposes.

Adjust cookie preferences directly in your browser settings. Session cookies are needed to keep you logged in; analytics cookies can be turned off without affecting your account access or deposit flow.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.